faq

Stonegate offers a wide variety of one-, two-, and three-bedroom floor plans. Availability changes daily, so the best way to view what’s open now is by checking the Floor Plans page or contacting our leasing office directly.

You can schedule a guided tour by calling our leasing office or submitting a request through the Schedule a Tour page. Our team will help you find the best home for your needs and coordinate a time that works for you.

Once you select the home you want, click the “Apply Now” button on the floor plan page to begin your online application. You may also contact the leasing office for assistance.

Applications are screened for income verification, rental history, credit background, and criminal history. After approval, you’ll receive a lease offer and move-in instructions.

You’ll need a government-issued photo ID and proof of income such as pay stubs, an offer letter, or tax documents. Additional documentation may be required depending on your situation.

Yes. If the layout you want isn’t available, you may join our waitlist and we’ll notify you as soon as an apartment matching your preferences becomes available.

Stonegate provides flexible lease term options ranging from short-term to 12-month leases. Availability and pricing are subject to change, so contact the office to confirm current offerings.

Yes, Stonegate accepts international applicants through our leasing screening process. Reach out to our leasing team for details on required documents.

Stonegate may offer furnished or corporate housing options through approved third-party providers. Contact the leasing team to learn more about current availability.

Yes, transfers may be available depending on timing and availability. Transfer fees and policies may apply, so please contact the leasing office for details.

Monthly rent typically includes your apartment home and access to community amenities. Utilities and additional services vary by unit and lease, so please contact the leasing office for details.

Some utilities may be included, while others are resident-paid and billed separately. Contact the leasing team to confirm which utilities apply to your home.

Move-in costs generally include application fees, administrative fees, a security deposit or surety bond (if applicable), and the first month’s rent. Exact fees may vary by offer and availability.

Yes, Stonegate requires residents to carry renter’s insurance for the duration of the lease. You can provide proof of coverage or enroll in a community-approved plan if available.

Specials may be offered periodically based on availability and seasonality. Visit our website or contact the leasing office to learn about current promotions.

Yes, Stonegate is a pet-friendly community and welcomes cats and dogs in most apartment homes.

Residents are generally allowed up to two pets per apartment. Please contact the leasing office to confirm the current pet limit.

Yes, breed restrictions may apply. Contact the leasing office for the full list of restricted breeds and policy details.

Yes, pet fees and monthly pet rent apply. Amounts may vary, so contact the leasing office for current pricing.

Yes, Stonegate offers convenient pet-friendly features and nearby outdoor areas for walking. Amenity offerings may vary, so check with the leasing team for current options.

Apartment features vary by floor plan but typically include modern kitchens, spacious closets, and in-home conveniences. Contact the leasing office or view specific floor plan pages for exact features.

Many homes offer in-unit washer and dryer connections or in-unit laundry options. Availability varies by apartment, so please confirm with the leasing office.

Yes, select apartments may include upgraded finishes and renovations. Availability varies by building and floor plan, so contact the leasing office for details.

Some apartment homes include private patios or balconies. Availability depends on the floor plan and location within the community.

Some apartment homes may include a fireplace. Please check your preferred floor plan or contact the leasing team to confirm availability.

Yes, apartment homes include air conditioning. Systems may vary by building or floor plan.

Stonegate offers a variety of amenities designed to support comfortable living. Amenity availability may vary, so visit our Amenities page or contact the leasing office for the most current list.

Yes, Stonegate offers fitness options for residents. Please check with the leasing office for details on equipment, hours, and access.

Yes, Stonegate offers a swimming pool for residents, seasonally. Pool hours and access policies may apply.

Package receiving options may be available. Contact the leasing office for details on how deliveries are handled at the community.

Yes, Stonegate provides on-site or on-call maintenance services. Residents can submit maintenance requests through the resident portal or by contacting the office.

Yes, Stonegate has an on-site management team available to assist residents with leasing and resident needs during office hours.

Stonegate Apartments is located in a convenient area with access to shopping, dining, and major roadways. For the exact address and directions, please visit our Location page or contact the leasing office.

School zoning and nearby schools depend on local district boundaries. Contact the leasing office for guidance, and verify current assignments with the local school district.

Public transportation options may be available near the community. Contact the leasing office for details and local route information.

Stonegate’s location offers convenient access to major employers and local attractions. Commute times vary by destination and traffic, so contact the office for more specifics based on your needs.

Security deposit requirements vary based on screening results and approval conditions. Contact the leasing office for details on deposit amounts and options.

Smoking policies vary by community and may include restrictions in apartments and common areas. Please contact the leasing office for Stonegate’s current smoking policy.

Subleasing is generally not permitted without written approval and may be restricted by lease terms. Contact the leasing office for policy details.

For urgent maintenance issues after hours, residents can contact the community’s emergency maintenance line. Instructions are provided at move-in and in the resident portal.

You can submit a maintenance request through the resident portal or by contacting the leasing office during business hours.

Residents can typically pay rent online through the resident portal. Additional payment methods may be available—contact the leasing office for current options.